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Back to home | FAQ | Check-in Online

Online Check-in

Check‑in is usually 24 hours before your flight and closes 40 minutes before. You will get an email from the airline with a link to check in online. If you haven’t received an email, go to the airline’s website, find the ‘Online check‑in’ section, and follow their instructions.The following details may be required at check‑in:

  • passenger’s first and last name;

  • booking code (or PNR, a six-digit code) or e-ticket number. You’ll find it in your itinerary receipt (ticket) which was sent to your email address after booking;

  • the email address specified in the booking;

  • departure airport;

  • sometimes: date and time of departure, flight number.

When checking in you will have the option of selecting a seat. Sometimes this is free, however, many airlines have started to charge a fee for selected seats. If you don’t select one and flexible with seating, one will be allocated to you.

Boarding pass

After check‑in is complete, your boarding pass will be emailed to you. You’ll need to show your boarding pass at the airport. Most airlines and airports allow digital boarding passes, today's technological advances let's you save it to your phone instead of printing it out and can be scanned at the gate. In some cases, you need to get a paper boarding pass at the airport. If you’re flying without baggage or have just one carry-on,  checking-in at the desk is not necessary. Just print out your ticket at the self‑check‑in terminals. They look like ATM machines. This not only saves you time, but money as well.


Note: Some airlines charge fines/fees for not checking in online or forgetting to print out your boarding pass.

Do I have to print my ticket?

Not necessarily.Your itinerary receipt serves as proof of purchase. You don’t have to show it to anyone at the airport, as all your details are stored in the airline’s database, but there are times when customs or TSA personnel may ask. To board the plane, you need a boarding pass, which you can get at the airports check‑in desk, a self‑check‑in terminal or by checking in online. In most cases when you've booked a flight, your boarding pass is emailed to you, it can be downloaded and saved to your phone, or printed out.


Here is roughly what an itinerary receipt (ticket) looks like.

If you did not see your ticket in your inbox, check your Spam folder. Often times emails find their way there.

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